Terms and Conditions
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site or purchase it’s products.
A verbal quote and invoice constitutes a purchase order. Magnolia Vine and Co. LLC upon acceptance of a purchase order placed by the buyer, will supply the products and services agreed upon to the buyer, pursuant to the terms and conditions of this Agreement and is expressly limited to the terms and conditions of this agreement.
Orders quoted at $500 or more will require a 50% down payment before any work will be done. All other orders will need to be paid in full before shipment. Magnolia Vine and Co. LLC accepts paypal.
Please allow up to 72 hours for quotes on custom pieces and a longer production time.
Color representations on computers and other devices can be different based on settings and various display devices. We can not guarantee that a finished product will render the exact online color representation.
We highly recommends that you view the product in person before purchasing. We would be happy to schedule appointments at your convenience for viewing.
Production & Delivery
Delays in production and shipping may occur. If a delay occurs, please don’t panic. We work hard to get your purchase to you as soon as humanly possible. Magnolia Vine and Co. LLC takes great care to insure that every piece that we sell meets the highest standards of quality and craftsmanship. Please keep in mind that we are a two person team who works hand crafted, made to order items that go through multiple fabrication steps, all of which are susceptible to unforeseen complications and/or damage. We stand behind the quality of everything we sell and your satisfaction with our products is of the utmost importance to us. In most cases, delays occur due to busy seasons, holidays, production delays, unforeseen custom order complications, or other factors not in our control. We will make all efforts to quote accurate lead times and notify all our customers promptly.
Happy customers make us happy. Magnolia Vine and Co. LLC takes great care to insure that every piece we sell meets the highest standards of quality and craftsmanship. We stand behind the quality of everything we sell and your satisfaction with our products is of the utmost importance to us. All of our products are insured by the shipping company to arrive in perfect condition. Because of the nature of wood, products can change over time due to light exposure, moisture, heat, or other factors, we cannot warrant against changes that may occur naturally over time.
We are not responsible for any damage to the piece or pieces once inside the home. Damages include but are not limited to scratches, chips, scuffs, rips, tears, glass/mirror breakage due to normal household use, misuse, abuse or accidents; damage or discoloration caused by sunlight, wear or damage due to moving pieces from the original delivery location or address.
If any pieces are damaged during delivery, Magnolia Vine and Co. LLC needs to be notified within 24 hours. After this time, Magnolia Vine and Co. LLC is not responsible for repairs or replacement.
Email, telephone number and mailing addresses will NEVER be shared with third party groups- period. We value our customers privacy.
Magnolia Vine and Co. LLC reserves all rights to the publications on this website and are not to be copied in any way without permission.
Limitations of Liability
In no event shall either party be liable here-under for incidental, special, indirect, consequential, or punitive damages even if advised in advance of the possibility for such damages and vendor's total liability for damages under this Agreement and the Order shall be limited to the total fees due here-under for the Invoice upon which a claim is based.
Magnolia Vine and Co. LLC does not in any way provide a warranty on any items sold. Items are sold "as is".
You agree to indemnify, defend, and hold harmless Magnolia Vine and Co. LLC its officers, directors, employees, agents, licensors and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or breach of any representation, warranty, covenant, agreement, or obligation under the order or this Agreement. Neither party will be responsible for indemnifying another party hereto where the basis of the indemnity claim arises out of such other party’s own negligence or willful misconduct.